Store Supervisor - Trưởng Nhóm Bán Hàng

Shopfloor & Sales Management
Plan daily tasks for shopfloor, fitting room, and cash desk.
Motivate the team to increase sales and meet/exceed budgets.
Communicate daily with management regarding personnel, product, and procedures.
Maintain standards throughout the day and at closing.
Team Management
Lead and motivate the team, ensuring proper training and development.
Support team retention and performance management.
Customer Service
Ensure high customer service levels and resolve issues as needed.
Reinforce company return policy and support product knowledge.
Health and Safety
Maintain housekeeping standards and ensure safety practices. Communicate incidents to senior management.