Store Trainer

Role Mission:
The mission is to develop, implement and deploy training & coaching to store team. This includes coordinate and agree training objectives and activities with the Retail Training Manager/Country Trainer and Store Manager, conduct training and coaching, monitor and measure the impact in terms of business performance and/or people performance and promoting appropriate learning culture.
Key Accountabilities:
• Partner with Retail Training Manager/Country Trainer and Store Manager to analyse and identify specific skills gaps and training needs in line with business requirements and store personnel assessment
• Define training plan, organize and deliver in person training and coaching for store personnel.
• Work with central digital learning team in assign and monitor digital training.
• Provide constant update and reporting to Retail Training Manager/Country Trainer and Store Manager.
• Monitor overall store training plan, KPIs, training productivity and impacts on business.
• Ensure that store personnel embrace is a self-learning culture in the flow of work.
• Develop specific training activities at store level leveraging Global Retail Training assets (contents, tools, etc) and creating best practices.
• Contribute to the creation of innovative training solutions.
• Establish good working relationship and people skills handling different level of stakeholders