Mô tả công việc
Mô tả công việc
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MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES
Serve as the quality focal point for assigned suppliers and factories, establishing disciplined quality plans, process controls, and production-readiness requirements from product development through shipment.
Lead early engagement activities, including design and sample reviews, approved-sample comparison, product change management, pilot-run readiness, and mass-production process verification.
Conduct factory capability assessments, QSA, FAR, PSI, PoPT, MPA, process audits, and on-site verification of critical controls across Vietnam and Southeast Asia.
Analyze CRTV, damage, VOC, online ratings, inspection results, and supplier-performance data to identify systemic risks and prioritize preventive actions.
Lead root-cause investigations and drive effective CAPA, SCAR, Kaizen, and risk-mitigation plans for audit findings, inspection failures, customer complaints, returns, and product-safety concerns.
Coach suppliers on quality-system maturity, process discipline, test and inspection controls, defect prevention, traceability, and sustainable corrective-action effectiveness.
Partner with sourcing, product development, engineering, service providers, suppliers, regional teams, and US Quality Assurance; maintain clear visibility of risks, actions, owners, timelines, and outcomes.
Prepare concise, data-driven reports and recommendations for cross-functional stakeholders and leadership, and communicate promptly in English; Mandarin capability is preferred for Chinese-speaking partners.
Yêu cầu
Bachelor's degree or above in engineering, quality, manufacturing, or a related technical discipline.
Three or more years of experience in supplier quality, manufacturing quality, new-product qualification, or product development; experience supporting seasonal or electrical products is preferred.
Demonstrated experience with root-cause analysis, CAPA/SCAR, supplier audits, process-control reviews, production readiness, and risk-based quality planning.
Working knowledge of FMEA, control plans, SPC, 5 Whys, fishbone analysis, 4M1E change control, and structured continuous-improvement methods.
Strong data-analysis and reporting capability, with proficiency in Microsoft Excel and PowerPoint; Power BI experience is preferred.
Fluent written and spoken English. Vietnamese language capability is required for local supplier engagement; Mandarin is strongly preferred.
Able and willing to travel frequently to supplier and factory locations within Vietnam and Southeast Asia.
Functional knowledge: Supplier quality systems, factory capability assessment, APQP/Pre-Q, process audits, production readiness, inspection governance, testing, and service-provider management.
Problem solving: Advanced application of FMEA, 5 Whys, fishbone analysis, SPC, control plans, 4M1E, CAPA, SCAR, Kaizen, and change management.
Business and data acumen: Ability to interpret customer, return, inspection, delivery, and supplier-performance data and translate findings into practical recommendations.
Execution: Strong ownership, prioritization, project leadership, and follow-through, with clear accountability for actions, risks, timelines, and measurable outcomes.
Collaboration: Able to influence suppliers and cross-functional stakeholders without direct authority, build trust, and work effectively in a global team environment.
Communication and courage: Communicates risks and recommendations clearly, remains composed under pressure, and raises critical concerns with sound judgment.
Preferred competencies: Action Oriented, Drives Results, Customer Focus, Plans and Aligns, Collaborates, Instills Trust, Interpersonal Savvy, Builds Networks, and Communicates Effectively.
Quyền lợi
Thưởng
MIP
Chăm sóc sức khoẻ
Premium health care plan for you and direct family members
Nghỉ phép có lương
16 days Annual Leave, 5 days Sick leave
Thông tin khác
NGÀY ĐĂNG
16/10/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Sản Xuất > Đảm Bảo Chất Lượng/Kiểm Soát Chất Lượng/Quản Lý Chất Lượng
KỸ NĂNG
Supplier Quality Management, Planning Capability, Root cause analysis, Capa/Scar, Collaboration
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
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