Support Engineer AWS, SQL

• Production Support L2

• Communicate with client to understand problem statement

• Troubleshooting and analysis of production issues.

• Managing Incidents triaging, reporting and assignment of tickets

• Carrying out the Production Deployments

• Being able to fix minor defects without dependency on Development Team.

• Ensuring to meet PSS SLA (Partner Support Service - Service Level Agreement)

• Able to prepare and execute low to medium complex Database Scripts

• Understand System Functionality and DB architecture

• Good English communication with Clients.

• 4+ years of Production support experience in applications using AWS, SQL, Shell Scripting

• Experience in managing AWS Services like Code Pipeline, EC2, version upgrades, patching, Cloud metrics reporting, etc.

• Experience in working with Ticket managing system, JIRA.

• Experience in Supply Chain Finance domain is a plus

• Nice to have experience in SaaS based application development

• Must be ready to work in shift timings matching Singapore morning time

• Should have good attitude of Teamwork

• Basic knowledge of technology .Net, Angular

• Highly Attractive Salary
• Friendly working hours
• Laptop Provided
• Full Salary During Probation Time
• Salary 13th
• Annual Health Care check up
• Social Insurance
• Temporarily working from home