System Intern

Mô tả Công việc
Key responsibilities
- Support lab setup. Prepare Linux/Windows virtual machines and install platform components using approved instructions.
- Assist with monitoring configuration. Set up agents and collectors, apply reviewed templates, create dashboards, and test alerts under supervision.
- Maintain infrastructure records. Collect and validate asset information, update CMDB records, apply naming and tagging standards, and identify missing or duplicate entries.
- Test service workflows. Follow test cases covering monitoring alerts, ticket creation, asset identification, assignment, escalation, and recovery updates. Record results and report defects clearly.
- Assist with automation. Create simple scripts or Ansible tasks for installation, inventory collection, configuration checks, and other repeatable activities, with senior review.
- Support readiness testing. Execute assigned access-control, customer-isolation, onboarding, and backup/restore tests in approved test environments.
- Maintain documentation. Write and update installation guides, diagrams, troubleshooting notes, knowledge articles, and customer-onboarding checklists.
- Support pilot delivery. Assist with approved deployment activities, gather test evidence, and help prepare the handover to the operations team.