[TAM SƠN] HCM - Sales Representative (Cosmetics)

Mô tả Công việc
Tam Son International JSC is a member of the Openasia Group, a multi-industry investment group established in 1994 in Vietnam.
Established in 2005, Tam Son serves as a bridge between the elite class in Vietnam and global luxury brands, celebrating creativity and values deeply rooted in craftsmanship. With a reputation built overtime, Tam Son continually expands its brand portfolio, asserting a strong position in the fields of Fashion, Watches & Jewelry, Lifestyle and Beauty. Gradually, Tam Son evolves into a curator of premium experiences, honoring beauty and becoming our customers' companion to discover inspiration.
The Sales Representative's mission is to develop sales turnover in its territory. He/she is also in charge of providing support to the GM activities regarding sales (wholesale) and business development.
1. Commercial support:
Manage and develop client's portfolio.
Being proactive by offering innovative solutions to clients
Development skills for the management of existing accounts
Organization and follow-up of training (Mooc, training program, briefing etc.)
Participation and organization of events and customer training (conventions, product launches, inaugurations, etc.).
Feed and follow the CRM (Microsoft Dynamics) and follow the KPIs
Prospecting missions: identifying potential clients
Managing the entire sales process from securing a first meeting to signing contracts
Customers Follow-up and prospect requests
Phone call support
Sending documentation and information
Preparation of quotations, follow-up of orders
Processing, monitoring, and analysis of orders from professional customers
Follow-up on customer payments and reminders
2. After-sales services:
Control the correct application of contractual commercial conditions
Answering customer complaints
Coordinate the follow-up actions to be implemented following the conclusions of the Quality department in the context of customer complaints