[TAM SƠN] HCM - Store Manager/ Trưởng cửa hàng (Thương hiệu Sandro)

Mô tả Công việc
Tam Son International JSC is a member of the Openasia Group, a multi-industry investment group established in 1994 in Vietnam.
Established in 2005, Tam Son serves as a bridge between the elite class in Vietnam and global luxury brands, celebrating creativity and values deeply rooted in craftsmanship. With a reputation built overtime, Tam Son continually expands its brand portfolio, asserting a strong position in the fields of Fashion, Watches & Jewelry, Lifestyle and Beauty. Gradually, Tam Son evolves into a curator of premium experiences, honoring beauty and becoming our customers' companion to discover inspiration.
Tam Son is looking for the excellent Store Manager who has experience in luxury fashion brand to:
1. Boost sales
Establish an implementation plan
Manage sales processes
Boost sales of month/ quarter/ year
2. Data management
Reports, analysis, make recommendations: Business index (APT, UPT...), commodity index, new & old customer data, retention rate, conversion rate
3. Operations Management
Manage operating processes: operating standards
Manage day-to-day operations
Manage store image (VM)
4. Personnel management
Recruiting, training and developing, motivating employees
Manage attendance, shifts, schedule work
Build a professional culture and working environment
5. Customer relationship management
Control customer experience
Manage customer service process
Survey customer satisfaction
Search and expand client files
6. Merchandise Management
Manage goods process: in/ out/ inventory...
Evaluate goods at the store/ competitors/ market
Buying
Establish an implementation plan
Manage sales processes
Boost sales of month/ quarter/ year
Reports, analysis, make recommendations: Business index (APT, UPT...), commodity index, new & old customer data, retention rate, conversion rate
Manage operating processes: operating standards
Manage day-to-day operations
Manage store image (VM)
Recruiting, training and developing, motivating employees
Manage attendance, shifts, schedule work
Build a professional culture and working environment
Control customer experience
Manage customer service process
Survey customer satisfaction
Search and expand client files
Manage goods process: in/ out/ inventory...
Evaluate goods at the store/ competitors/ market
Buying