Technical And Content Writer

About Kegmil
Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
Our cloud-based, AI-enabled Field Service Management solution is number 1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.
Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others
Location: HCMC or Remote
Job Type: Full-time
Job Description: We are looking for a versatile and tech-savvy Content and Communications Specialist who can not only create engaging content across various media but also leverage artificial intelligence to enhance content production processes. This role requires a blend of technical proficiency, creative aptitude, and a deep understanding of user-centric design.
Key Responsibilities:
AI-Driven Content Generation: Master and deploy AI tools to generate high-quality content from provided materials, refining AI models to ensure accuracy and brand consistency.
Product Documentation: Produce detailed user guides and documentation, focusing on clarity and usability from the user's perspective, utilizing AI to streamline information gathering and synthesis.
Video Production: Develop and produce instructional and promotional videos, using AI to assist with scripting and preliminary edits, effectively communicating product benefits and features.
Digital Content Creation: Craft compelling content for the company website, blogs, and social media channels, optimizing content for search engines and social engagement using AI tools.
Project Documentation: Create comprehensive project documentation to articulate project scopes and updates to stakeholders, leveraging AI for data accuracy and detail.
QA for AI Chatbot: Develop intuitive and responsive QA content for AI chatbots, enhancing automated customer support capabilities.