Mô tả công việc
System Operations & Monitoring
- Perform daily monitoring of the SAP S/4HANA system, including batch job monitoring (SM37), system log review (SM21), and dump analysis (ST22).
- Monitor system performance and proactively identify abnormalities or incidents in a timely manner.
Transport Management & System Connectivity
- Execute transport requests via STMS following the standard landscape flow: DEV → QAS → PRD.
- Manage RFC connections and validate system connectivity using SM59.
- Configure and maintain SSL/TLS certificates through STRUST.
Database & Operating System Administration
- Support administration of SAP HANA, SAP ASE (Sybase), and IBM Db2 databases, including health checks, backup verification, and storage monitoring.
- Perform basic OS administration tasks on SUSE Linux Enterprise Server / Red Hat Enterprise Linux environments related to SAP systems.
Backup & Restore
- Execute and periodically verify database backups in accordance with customer backup policies.
- Support database/system restore activities in case of incidents under the guidance of the team lead.
Incident Management
- Receive, classify, and resolve L1-L2 incidents as part of SAP Basis support operations.
- Analyze logs and traces to identify basic root causes and provide clear incident reports.
Cross-functional Collaboration
- Collaborate closely with Infrastructure teams and Functional Consultants.
- Support operational activities such as system refresh, user administration, and transport management as required.
Yêu cầu
From 6 months to 3 years of experience in SAP Basis Consultant; fresh graduates with fundamental SAP knowledge are also considered
Hands-on knowledge of SAP transactions: SM37, SM21, ST22, SM59, STMS, STRUST
Basic knowledge of SAP HANA Studio / SAP HANA Cockpit, including backup operations and alert monitoring
Basic command-line administration on SUSE Linux Enterprise Server / Red Hat Enterprise Linux
Ability to analyze work process logs, system logs, and basic ABAP dumps
Ability to read and understand technical documentation in English
English: TOEIC 650 / IELTS 6.0 or equivalent qualifications.
Preferred Skills
- Experience with SAP Fiori (Fiori Launchpad, tile configuration).
- Knowledge of High Availability / Disaster Recovery concepts (HANA System Replication, failover).
- Knowledge of SAP on Cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud.
- Experience participating in SAP implementation or support projects.
Quyền lợi
Attractive Rewards Package
• Competitive salary
• Probation: 2 months (full 100% offer)
• 13th-month salary together with an annual KPI bonus.
• Performance-based salary review aligned with your role and contribution.
• Premium maternity benefits: 6-month leave with 50% business performance salary + 100% salary under Social Insurance.
Health & Wellness
• Annual comprehensive health check-up.
• Full Citek Care health insurance package
Learning & Development
• Professional training programs delivered by Citek experts and external training expert
• Personalized development roadmap (IDP) tailored to your career growth.
• Opportunity to become an internal trainer and share your expertise.
Workspace & Tools
• Fully equipped with a company laptop and professional-grade monitor.
• Grab Business and Xanh SM accounts for convenient mobility
Work Environment
• A young, dynamic, and supportive workplace that empowers creativity and personal development.
• Opportunity to work on global projects of fast-developing companies and be a part of innovation, big SAP projects.
Culture & Engagement
• Annual company trips (domestic or international).
• Regular team-building activities and corporate events: birthdays, YEP, sports clubs, and more.
• Half-day off on your birthday (fully paid) and monthly Happy Friday (WFH).
Bảo hiểm xã hội, Khám sức khỏe định kỳ, Du lịch hàng năm, Thưởng tháng 13, Team building
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 75 Đường 41 Khu đô thị Vạn Phúc, Phường Hiệp Bình (Thành phố Thủ Đức cũ)