Handle end to end product's technical support till all necessity tech quality standard into bulk production, ensure right cost, right on-time delivery.
• Kickoff & Line review precaution
- Critical technical issue/children safety call out
- TP technical clarification
- Difficult style technical support to vendor
- Sample matrix arrangement to follow up WIP delivery & quality consistency
• FIT/PP evaluation
- Trim & fabric verification with Mer
- Design & construction checking Sample
- Measurement checking
- Fit photo taking
- CAD Pattern verification / correction (Gerber 2D based on sample fitting feedback & issues)
- Comment writing
- PLM system
- Upload sample report
- Mock up suggestion & reviewing
- VC Fit with vendor
- Technical issues verify to customer
• 3D sample
- Follow up with vendor for e-pattern correction & layout
• PP meeting &TOP
- Technical support to vendor
- Critical technical call out, linking to QC
- Technical clarification with Mer/customer
• Team enhancement management
- Daily sample log in chart & OTS
• Vendor enhancement management
- SOP to monitor factory utilization of block and brand pattern
- Safety Case learning
• Conduct sampling approval process and ensure on timely submission along with good execution.
• Collaborate with
merchandisers, buyers, suppliers, follow up T&A (WIP) with flexible technical support, ensure on-time delivery regularly.
• At least 10+ years hands-on technical experience in Kids' & Youth apparel, with deep dive to export products for US market. Core category expertise (must-have):
Men's & women's underwear, strong command of knit fabric properties and technical characteristics
Teen girls' swimwear (adolescent/teenage)
Toddler to teenage boys' & girls' sportswear (full category, knit & woven)
Including: Sportswear sets, beachwear, skate pants, outdoor & ski apparel technology
• Gerber 2D (mandatory): Strong ability to create and modify patterns based directly on sample fitting feedback and fit issues.
• Safety & compliance: Solid practical knowledge of US/EU children safety standards, especially US CPSIA (Consumer Product Safety Improvement Act) for kids' apparel.
• Up to date with the latest garment design-construction trends and best practices
• Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques, and sensibility for costing/design
• Ability to resolve variety fitting issues & modify pattern by CAD, Gerber preferred
• Bachelor's Degree in Garment engineering or related field
• Excellent verbal and written communications skills
• Proficient in Microsoft Office, Adobe products, Excel, PPT, MS Team, drawings
• Flex PLM system experience will be a plus
Competency Requirements
Behavioral Competencies:
Strong self-driving mindset: Proactive, take ownership, work independently and drive projects with priority and meet to Goals.
Logical & organized: Clear technical sample circle management logic for export products, with strong documentation and follow-through habits.
• High sense of responsibility and ownership.
• Strong logical thinking and clear communication daily.
• Ability to prioritize and manage multiple styles under tight timelines.
• Calm and solution-oriented when facing fit/quality/development issues.
Language Proficiency:
Fluent in: English, (and Mandarin is a plus)
Good to excellent spoken and written English for daily communication with Global /Shanghai teams and clear technical alignment.
Specific Working Conditions
Frequency of Travel or Vendor VC: As required