technical pre sales Manager

CÔNG TY CỔ PHẦN TRUSTING SOCIAL - AI Fintech Trusting Social

Địa điểm làm việc: Hà Nội

Hết hạn: 28/04/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

As a Technical Presales Manager in Digital Identity & Payment Authentication, you will lead the presale team, work with sales teams that sell tech products to consumers.
Technical Presales play a critical role in the sales process, bridging the gap between technical expertise and customer needs. This role involves understanding customer requirements, presenting technical solutions, and demonstrating how products or services can meet those needs. you collaborate closely with sales teams to drive revenue growth and build strong customer relationships.
Responsibilities
- Technical: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.
- Customer Engagement: Engage with potential customers to assess their technical requirements and business challenges.
- Solution Presentations: Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings.
- Customization: Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities.
- Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
- Product Knowledge Transfer: Work with the product team. Then train sales teams on the technical aspects of products or services, enabling them to effectively communicate

Yêu cầu công việc

- Bachelor's degree in a relevant technical field (e.g: Computer Science, Engineering) is often preferred.
- 3+ years of experience in Presale Manager along with 5+ years of Tech sales, customer success, or a similar role experience, preferably in the Fintech industry.
- Understanding about Banking language and flows.
- Proven experience in a technical role, such as software engineering, architecture solution, technical support.
- Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.
- Excellent communication skills, capable of coordinating effectively with both internal teams and external partners.
- Customer-focused mindset with the ability to build and maintain strong customer relationships.
- Familiarity with sales processes and the ability to work collaboratively with sales teams.
- Preferred Qualifications:
Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
Knowledge of AI/Machine Learning topics
Experience in managing KYC process or Fraud Risk management for customer onboarding

Quyền lợi được hưởng

Health insurance package for the whole family, free food at the office, Grab for Work allowance
Be part of a winning team with exponential growth regionally, recruiting world-class talent
Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
to customers.
- Proof of Concept (PoC): Collaborate with customers to design and execute PoCs to validate the effectiveness of proposed solutions.
- Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
- Competitive Analysis: Stay informed about competitors' offerings and market trends to effectively position the company's products or services.

Nộp hồ sơ liên hệ

CÔNG TY CỔ PHẦN TRUSTING SOCIAL - AI Fintech Trusting Social

Giới thiệu công ty Xem trang công ty

We are an AI Fintech company specialized in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem-solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do and agility in execution.

We place great importance on doing what is right, what is best and what is innovative. And we are seeking people to champion these values and beliefs as we grow. If you are smart, driven and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to make an impact.

Quy mô công ty

Từ 101 - 500 nhân viên

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