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Job Summary
This is a Technical Sales Position, reporting to Sales & FAE Manager India and ASEAN, for promoting Telit Cinterion Product line and managing Hardware module business directly or through company appointed distribution channels in ASEAN countries, to contribute to revenue generation. Major focus will be on key verticals like Smart Meters, Vehicle Telematics, 5G routers and Gateways which are having strong growth potential in ASEAN.
Objectives & Responsibilities
• Technical/Product presentation and pre-sales support to sales and customers.
• Acceptance, prioritization and management of the correct internal processing of customer requirements.
• Technical support during RFI / RFQ process.
• Trouble shooting (tracing, on-site testing) to establish the root cause of problems found in the field.
• Raising failure reports, identification of solution or workaround and if needed internal defect escalation in a structured manner.
• Enable customers to develop new wireless applications (e.g. test scripts, application notes, design hints...) Work together with all the stakeholders to be accountable for meeting the design win targets, and to achieve revenue growth.
• Work with internal teams to file defect reports, identification of solutions or workarounds, and drive resolution towards customer satisfaction.
• Build and manage relationships with customer' technical and management teams.
• Other ad-hoc duties as assigned by supervisor.
Quyền lợi
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According to company policy
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