Technical Sales Support

Reporting Manager : Country Sales Manager

Department / Location : Sales Department / Vietnam



Key Duties & Responsibilities

Prepare and deliver technical presentations explaining products or services to existing and prospective customers.

Talk with customers and engineers to assess equipment needs and to determine system requirements.

Collaborate with sales teams to understand customer requirements and provide sales support.

Conducting market research and obtaining feedback from clients to improve existing products.

Writing reports and liaising with the Sales team regarding issues, foreseeable problems, and effective solutions.

Simplifying technical terms during product demonstrations and post-sales customer support and application design.

Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.

Help clients solve problems with installed equipment

Help in researching and developing new products and applications

Listening to customers' needs and advising them on the best products to buy.

Organizes and coordinates pre-sales marketing activities to ensure customer satisfactions.