Technical Service Engineer (Powder Coating) - Fluent Chinese/English - KCN Phố Nối A/ Hưng Yên

1. Technical support & customer application
Conduct on-site powder coating trials on customer production lines to optimize application processes.
Perform customer line audits, evaluate equipment conditions, and propose technical improvements to enhance productivity and coating quality.
Support customers in daily technical issues related to powder coating application.
2. Quality & process improvement
Handle customer quality complaints through on-site inspection, root cause analysis, and implementation of corrective and preventive actions.
Work closely with factory and internal teams to improve product quality and application performance.
Analyze powder coating consumption and propose optimization solutions to improve efficiency and cost competitiveness.
3. Training & coordination
Provide technical training and application guidance to customers.
Coordinate with internal departments to ensure effective technical and service support.