Mô tả công việc
About the Role
You will be the technical link between customers and our engineering and manufacturing teams. You will clarify product needs, assess feasibility, guide design-for-manufacturing discussions, coordinate technical decisions, and help move opportunities from early engagement towards new product introduction and production.
Key Responsibilities
• Lead technical discussions with customers to understand application needs, product requirements, performance targets, and manufacturing constraints.
• Coordinate technical reviews, RFQ assessments, feasibility studies, customer meetings, and project kick-offs.
• Work with design, process, production, quality, commercial, and supplier teams to evaluate manufacturability, process capability, yield, cost, risk, and scalability.
• Present technical options and trade-offs clearly, align stakeholders on decisions, and drive follow-up actions to closure.
• Support new product introduction, customer qualification, and transfer-to-production activities, including resolution of cross-functional technical issues.
• Capture customer feedback and relevant market needs, then translate them into product improvements or technology roadmap recommendations.
• Travel internationally when required for customer visits, supplier discussions, technical workshops, project reviews, or manufacturing support.
Yêu cầu
Essential Qualifications
• Bachelor's degree, Engineer's degree, or an equivalent tertiary qualification in engineering or applied science. Candidates with strong equivalent practical experience will also be considered. Relevant fields may include optics/photonics, physics, mechanical, materials, manufacturing, electrical/electronics, mechatronics, automation, or a related discipline.
• Relevant experience in at least one technical area such as applications or customer engineering, product/process/manufacturing engineering, NPI, technical project leadership, quality engineering, or operations engineering.
• Experience in a relevant manufacturing environment such as optics/optoelectronics, precision components, electronics, semiconductor packaging, automotive sensing, medical devices, or another high-precision industry.
• Working knowledge of design for manufacturing and how design choices can affect process capability, yield, cost, quality, and product performance.
• Strong analytical problem-solving skills and the ability to lead technical workstreams or projects. Formal people-management experience is not required.
• Working proficiency in both Vietnamese and English is required. The incumbent must be able to conduct technical discussions in Vietnamese and communicate with international stakeholders in English through meetings, emails, presentations, and reports.
• Comfortable working with customers, suppliers, and cross-functional teams across cultures and time zones, and willing to travel when required.
Preferred Qualifications
• Direct exposure to micro-optics or precision optics products such as micro lens arrays, Fresnel lenses, wafer-level optics, or precision molded optics.
• Familiarity with one or more manufacturing processes such as mastering, tooling, replication, molding, imprinting, coating, dicing, stacking, assembly, inspection, or optical metrology.
• Experience supporting RFQ, feasibility assessment, NPI, customer qualification, or transfer-to-production activities.
• Practical use of quality and manufacturing tools such as process control, FMEA, control plans, capability studies, root cause analysis, or corrective action.
• Additional proficiency in Chinese (Mandarin), Japanese, or Korean is highly valued.
Benefits:
- Company shuttle bus provided for employees commuting from Hanoi, Hung Yen, and Hai Duong.
- 100% salary during the probation period.
- Performance-based bonuses, 13th-month salary, and bonuses on public holidays.
- Free meals during working shifts.
- Comprehensive insurance coverage in accordance with company policy.
- Annual salary review, with additional merit-based salary increases for outstanding contributions and innovative initiatives.
- Professional, dynamic, and innovative working environment with excellent opportunities for training and career advancement.
*** Working Hours: 08:00 AM - 05:00 PM; Two Saturdays and all Sundays off each month.
Quyền lợi
Thưởng
Mức lương cạnh tranh hấp dẫn, đóng BHXH cao, đánh giá tăng lương hàng năm
Chăm sóc sức khoẻ
Thưởng các ngày lễ tết, thưởng tháng lương thứ 13
Cơ hội du lịch
Cơ hội làm việc phát triển
Thông tin khác
NGÀY ĐĂNG
27/08/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng - Hướng Khách Hàng
KỸ NĂNG
Feedback Management, Customer Service, Technical Support, Technical Review, Product Engineering
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
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Nơi làm việc
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- KCN Đại An mở rộng, Phường Tứ Minh, TP Hải Phòng (Cẩm Giàng, Hải Dương)