Technical Specialist

Prestige Sports Cars Company LTD.

Hết hạn: 18/04/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Objective:
• To achieve and maintain a high level of customer satisfaction by managing all service related technical matters professionally and efficiently.
Key tasks and responsibilities:
• Monitoring and handling of all technical car problem cases in HCMC and Hanoi
• Support Technician team with fault diagnostics
• "Flying doctor" to support diagnostics in critical car-down cases
• Creation and handling of technical PRMS tickets from all Porsche branches to ensure fast support/ feedback from headquarters (received tickets must be processed within 2 hours)
• Provide regular updates about common technical car issues to After Sales team, including Technical Issue Monitoring reports (TIM)
• Reporting of common technical problems to Porsche Asia Pacific (PAP), including Porsche Quality Analysis Reports (PQA)
• PIWIS Tester support (technical, updates, purchases, warranty)
• Other miscellaneous tasks and ad hoc assignments to support Porsche operations

Yêu cầu

Minimum Qualifications:
• Technical degree holder
• Extensive knowledge about vehicle systems and technologies
• 2 years working experience as a Technician
• Very good vehicle diagnostic skills
Requirements and Attitude:
• Precise and well organized working style
• Good planning and administration abilities
• Advanced problem solving skills
• Good English skills (written and spoken)
• Good communication skills
• Customer focused approach
• Dynamic, positive, confident, self-motivated team player

Quyền lợi

Monthly Bonus, 13th month salary and year-end bonus
Health Insurance, Gym, Health Check-up
Team Building, Family Day, Year-end Party

Thông tin khác

Posted Date
19/03/2024
Job Level
Experienced (non-manager)
Job Function
Engineering & Sciences > Automotive Engineering
Industry
Automotive
Skill
Technical Support, Vehicle Technology, Automotive Diagnostic Tool, Vehicle Maintenance, Automotive Engineering
Preferred Language
English

Thông tin chung

Ngày hết hạn: 18/04/2024
Thu nhập: Negotiable

Giới thiệu công ty Xem trang công ty

Prestige Sports Cars Co Ltd (Porsche Vietnam) is the official Porsche Importer and Distributor in Vietnam with currently two state-of-the-art Porsche Centers located in Saigon (Phu My Hung) and Hanoi (Long Bien District). Both outlets are one-stop facilities and managed by a dedicated and highly...

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