Technical Specialist

Hết hạn: 18/04/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Mô tả công việc

Objective:
• To achieve and maintain a high level of customer satisfaction by managing all service related technical matters professionally and efficiently.
Key tasks and responsibilities:
• Monitoring and handling of all technical car problem cases in HCMC and Hanoi
• Support Technician team with fault diagnostics
• "Flying doctor" to support diagnostics in critical car-down cases
• Creation and handling of technical PRMS tickets from all Porsche branches to ensure fast support/ feedback from headquarters (received tickets must be processed within 2 hours)
• Provide regular updates about common technical car issues to After Sales team, including Technical Issue Monitoring reports (TIM)
• Reporting of common technical problems to Porsche Asia Pacific (PAP), including Porsche Quality Analysis Reports (PQA)
• PIWIS Tester support (technical, updates, purchases, warranty)
• Other miscellaneous tasks and ad hoc assignments to support Porsche operations

Yêu cầu công việc

Minimum Qualifications:
• Technical degree holder
• Extensive knowledge about vehicle systems and technologies
• 2 years working experience as a Technician
• Very good vehicle diagnostic skills
Requirements and Attitude:
• Precise and well organized working style
• Good planning and administration abilities
• Advanced problem solving skills
• Good English skills (written and spoken)
• Good communication skills
• Customer focused approach
• Dynamic, positive, confident, self-motivated team player

Quyền lợi được hưởng

Monthly Bonus, 13th month salary and year-end bonus
Health Insurance, Gym, Health Check-up
Team Building, Family Day, Year-end Party

Thông tin khác

Posted Date
19/03/2024
Job Level
Experienced (non-manager)
Job Function
Engineering & Sciences > Automotive Engineering
Industry
Automotive
Skill
Technical Support, Vehicle Technology, Automotive Diagnostic Tool, Vehicle Maintenance, Automotive Engineering
Preferred Language
English

Nộp hồ sơ liên hệ

Prestige Sports Cars Company LTD.

Giới thiệu công ty Xem trang công ty

Prestige Sports Cars Co Ltd (Porsche Vietnam) is the official Porsche Importer and Distributor in Vietnam with currently two state-of-the-art Porsche Centers located in Saigon (Phu My Hung) and Hanoi (Long Bien District). Both outlets are one-stop facilities and managed by a dedicated and highly...

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