Technical Support Engineer Java 2400

Magnolia is a digital business platform with a CMS at its core. We're an innovative, fast growing organization at the pulse of the digital transformation, seeking a Support Engineer for our internal Services team in Ho Chi Minh City, Vietnam

Your task is to support Magnolia clients with technical expertise regarding Magnolia and project implementations. You are curious, love helping people, and have a broad knowledge of web applications and supporting infrastructure. Your engineering background allows you to identify common traits in successful sites and build a repository of known-to-work solutions.

Responsibilities

• Solve technical questions from clients via support ticketing system
• Build and release custom functionality to solve client issues
• Travel occasionally to client locations to provide services on-site (APAC countries like Singapore, Malaysia, Indonesia, ...)
• Work in an international environment

• 5 - 8 years of experience
• Experience with Java or other object-oriented languages and programming technologies.
• Knowledge of web technologies such as HTML5, CSS3, various JavaScript frameworks, orientation in templating languages such as freemarker, mustache or thymeleaf, awareness of related technologies and tools - Git, Maven, Jenkins, Application servers, RDMS, JCR, etc.
• Awareness of related technologies - Git, Maven, Jenkins, Application Servers, RDMS, JCR, RESTful or AWS services and similar.
• Knowledge of systems for e-commerce, CRM, DAM or marketing automation.
• Excellent technical, problem solving and communication skills.
• Ability to speak and write English fluently.
• A strong commitment to timelines and deliverables.
• Willing and able to travel occasionally.
• Ready to go the extra mile to help clients win with Magnolia.

Life at Magnolia Vietnam

Our core value is our people. We define it through our employees' happiness and success.

*** WE OFFER:

PERSONAL ENHANCEMENT

• To motivate individual employee improvement to achieve a higher level of success and joy, we offer learning opportunities for ongoing career. Upon committing, we provide you with our indoor/outdoor training activities such as technical courses, English classes, soft skills training, football, swimming, bowling, cinema and a lot more.

PERSONAL AND FAMILYPREMIUMHEALTH CARE

• Taking care of employees is our central concern. It goes along with the Magnolia culture and our family atmosphere.
• Covers 100% of all employees' and their dependents' healthcare premiums, meaning you can claim up to thousands of dollars a year for medical expenditure.

EMPLOYEE FAMILY CARE

• At Magnolia, we really look out for our employees and their families by offering health insurance, organizing summer vacations and events like Family Day, Children's day and Mid-autumn festival, when we hand out presents for the employees' children.

SALARY AND COMPENSATION

• Our recognition scheme is designed to appreciate and value your efforts through a very attractive salary, 13th month salary, seniority bonus, and career promotion.
• Flexible working time
• Regular exchange program to Switzerland for 2 weeks at a time, twice a year
• Annual leave of up to 16 days.

YOU ARE PAID FOR EVERYTHING

• It's a part of our overall strategy, since our culture and our people are extremely valued and important to us. We keep a refrigerator fully stocked with beers, soft drinks, fruits and snacks. Meals every evening, especially on Whoopie Fridays when we can meet, chat, exchange knowledge - and a whole lot more team building activities.

This tempting now-or-never opportunity is open now. Wait no more to become a fellow Magnolian and work with us on a cutting-edge CMS product!