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Mô tả công việc
Monitor and troubleshoot production issues for various systems and applicationsCollaborate with cross-functional teams to identify and resolve production issuesPerform root cause analysis and provide solutions to prevent future issuesCreate and maintain documentation related to production issues and resolutionsImplement and maintain processes and procedures to improve production supportProvide daily, weekly, and monthly reports on system performance and issue statusCoordinate with development teams to ensure proper deployment and release of software updatesParticipate in on-call rotation and respond to production issues after business hours
Yêu cầu
Yêu cầu ứng viên
Bachelor's degree in Computer Science or related field2-4 years of experience in Production Support or related roleStrong technical skills in Java, SQL, UNIX, and scripting languagesAbility to troubleshoot and resolve complex production issues efficientlyExcellent problem-solving and analytical skillsEffective communication skills to collaborate with cross-functional teams effectivelyWillingness to participate in on-call rotationFluent in speaking and reading English
Quyền lợi
Quyền lợi
Competitive salary & bonus, and 13th salarySocial insurance, Health insurance & Unemployment insuranceLearn and be trained by foreign partner expertsWork in a dynamic, professional environmentProvide full working equipmentOther attractive benefits as company policy
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận