Technician - Building Maintenance
Four Points by Sheraton Ha Giang
Địa điểm làm việc: Hà Giang
Hết hạn: 30/09/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
JOB SUMMARY
Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Carry equipment.
Identify, locate, and operate all shut-off valves for equipment.
Maintain maintenance inventory and requisition parts and supplies as needed.
Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Follow all company and safety and security policies and procedures.
Welcome and acknowledge all guests according to company standards.
CORE WORK ACTIVITIES
Safety and Security
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Complete appropriate safety training and certifications to perform work tasks.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Assist other employees to ensure proper coverage and prompt guest service.
Communication
Speak to guests and co-workers using clear, appropriate and professional language.
Follow verbal or written directions pertaining to minor maintenance repairs.
Keep supervisor updated on assignments.
Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
Carry equipment.
Identify, locate, and operate all shut-off valves for equipment.
Maintain maintenance inventory and requisition parts and supplies as needed.
Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Follow all company and safety and security policies and procedures.
Welcome and acknowledge all guests according to company standards.
CORE WORK ACTIVITIES
Safety and Security
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Complete appropriate safety training and certifications to perform work tasks.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Assist other employees to ensure proper coverage and prompt guest service.
Communication
Speak to guests and co-workers using clear, appropriate and professional language.
Follow verbal or written directions pertaining to minor maintenance repairs.
Keep supervisor updated on assignments.
Yêu cầu
At least 6 months to one year experience at the same position.
Be able to relocate to Ha Giang City.
Be able to relocate to Ha Giang City.
Quyền lợi
Premium insurance with many inpatient and outpatient medical examination and treatment benefits
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Thông tin khác
Số lượng
2
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Kỹ thuật
Vị trí
Nhân viên
Cập nhật
15/[protected info]
2
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Kỹ thuật
Vị trí
Nhân viên
Cập nhật
15/[protected info]
Thông tin chung
- Ngày hết hạn: 30/09/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Four Points by Sheraton Hà Giang là khách sạn mang thương hiệu quốc tế đầu tiên tại thành phố với 151 phòng. Khách sạn nằm trên đường Trần Phú, Hà Giang, thủ phủ của tỉnh Hà Giang và có thể đến được bằng Quốc lộ CT05 và QL2 từ Thủ đô Hà Nội cũng như Sân bay Quốc tế Nội Bài trong khoảng 5 giờ đi ô...
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