Mô tả công việc
- Building Genesys / SIP / RTP-based call systems
- Edge / SBC / SIP trunk configuration
- Call quality and network optimization
- Media routing design
- SIP trunk configuration
- RTP flow design
- WebRTC :left_right_arrow: SIP integration
- Call failure analysis
Yêu cầu
- Understanding of SIP / RTP / VoIP / Websocket
- Understanding of networks (TCP/UDP/NAT)
- Experience in Linux environments
- Experience in Python backend development (3+ years)
- Experience with asynchronous processing (asyncio, queues, etc.)
- Experience using LLM
- Experience with data / voice data processing
- Experience with SQL / data modeling
Preferred Qualifications
- Experience with Genesys
- Experience with FreeSWITCH / Asterisk
- Experience with WebRTC
- Experience with SIP debugging
- Experience with STT / TTS / Speech Processing
- Experience with LLM (GPT / Claude, etc.)
- Experience with Real-time Streaming Systems
- Experience with Voice-based Service Development
- Experience with Voice Bots
- Experience with Bot Builder Development
- Experience with RAG / Fine-tuning
- Experience with BI / Dashboards
- Experience with CRM
- Experience with Data Pipelines
- Experience with Python-based NLP
Quyền lợi
- Social Insurance
- Tet Bonus
- Annual leave and public holidays in accordance with regulations
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Số 2 Nguyễn Khắc Viện, Phường Tân Mỹ (Quận 7 cũ)