Temporary Guest Relations

Sun Premier Village Khem Beach Resort Phu Quoc

Địa điểm làm việc: Kiên Giang

Hết hạn: 30/08/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

KEY RESPONSIBILITIES:
Job Summary
Welcome guests upon arrival with a friendly, warm demeanor
Assist guests with check-in and check-out processes, ensuring a smooth and pleasant experience
Address guest inquiries, concerns, and complaints promptly and professionally
Coordinate with other departments to fulfill guest requests and ensure guest satisfaction
Provide information about hotel facilities, services, and local attractions
Maintain accurate records of guest interactions and transactions
Follow up with guests to ensure their issues have been resolved to their satisfaction
Promote hotel amenities and services to enhance the guest experience
Assist in organizing and executing special events and activities for guests
Conduct guest satisfaction surveys and report findings to management

Yêu cầu công việc

Proven experience as a Guest Relation Officer, Concierge, or similar role in the hospitality industry
Excellent communication and interpersonal skills
Strong problem-solving abilities
Proficiency in English; knowledge of additional languages is a plus
Professional appearance and attitude
Ability to work flexible hours, including weekends and holidays

Quyền lợi được hưởng

Competitive salary
Professional development opportunities

Thông tin khác

Số lượng
3
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
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