Thực Tập Sinh Ecommerce

JOB DESCRIPTION
Listing products on digital plaforms (e-commerce, delivery...) and preparing product descriptions on e-commerce platforms (including but not limited to product images, information, descriptions).
Manage official store layout, inventory, customer enquiries of Starbucks's products on e-commerce platforms.
Implement promotional programs (setting discount, vouchers...) on e-commerce platforms.
Coordinate with other functions internally to monitor, process, and verify orders for e-commerce business.
Responding to customer inquiries regarding product information and pricing.
Handling cases related to orders (returns, order cancellations, exchanges, delivery issues, etc.).
Resolving issues related to orders (returns, order cancellations, exchanges, delivery, etc.).
Translating and rewriting product descriptions.
Uploading product images to the official store.
Organizing products and prioritizing their placement, including Limited-Time Offer (LTO) items.
Hiding products that are out of stock (OOS).
Applying promotional pricing and vouchers according to the promotion program list.
Stock Coordination:
Collaborating with Supply Chain Operations (SCO) to facilitate the transfer of stock from the Kerry warehouse to the store, based on confirmed quantities.
Working with the store to receive and inspect incoming stock.
Conducting stock takes on a quarterly basis.
REQUIREMENTS
Education level: undergraduate. Priority is given to candidates majoring in marketing, e-commerce, and knowing Photoshop or photo editor programs.
Office computer skills: Excel, Word, PowerPoint.
Basic English communication.
Diligent, careful, attention to detail, hard-working, and being good team player.
BENEFITS
Phụ cấp hàng tháng VND 5,000,000
BH Tai nạn 24/7
Partner drink & Discount.