1. JOB DESCRIPTION:
Handle restaurant bookings and maximize in-house and walk-in guest engagement.
Maintain and update the F&B guest database.
Assist in planning and executing F&B promotions, events, and guest recognition programs.
Create and coordinate promotional materials, flyers, email campaigns, and menu designs.
Support marketing activities, including coordinating with guest chefs and advertising agencies.
Maintain filing systems, manage promotional collateral, and prepare administrative documents.
Respond promptly to guest inquiries via phone, fax, or email.
Monitor competitor activities and report sales performance.
Collaborate with other departments to ensure smooth operations.
Follow up with and provide personalized care to lifestyle guests, ensuring an exceptional F&B experience.
Identify and engage potential customers for lifestyle membership cards to drive F&B loyalty and sales.
2. REQUIREMENTS:
Strong communication, teamwork, and personalized guest care skills.
Proficient in MS Office, basic email marketing, and collateral design.
Proactive, detail-oriented, with effective time management and multitasking.
Be good at English communication skills
Have expertise of Korean/ Chinese/ Japanese is an advantage
Be customer - oriented
Be passionate in hospitality & delivering luxury services
3. BENEFITS:
Internship Certificate, and Internship Evaluation Form for completing the internship period
Letter of Recommendation (as per request)
Lunch provided by the Hotel
Uniform provided by the hotel
Free Parking
Room to be involved in several internal programs, including employer branding, internal activities
International working environment
Competitive training & development program as per the International program of IHG
Priority in applying for casual/ permanent positions in InterContinental Hanoi Landmark72 and other IHG's properties
4. HOW TO APPLY:
Send your CV to email: [protected info]
Deadline: 23:59 31/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Thông tin chung
Nơi làm việc
- Lô E6, Khu đô thị mới Cầu Giấy, Phường Mễ Trì, Quận Nam Từ Liêm,
- Hà Nội