Trade Marketing Executive

Oversee and manage day to day operations and administration to ensure smooth activities to support for business growth of assigned clients

Lead and manage service complaints, ensure that all complaints received are resolved,

Lead the development of performance standard setting processes

Ensure compliance to standard company policies and recommend improvements to the policies/processes for operational efficiency

Ensure consistent and timely distribution reports/statistics to internal and external stakeholders

Develop and maintain good relationships with clients

Coordinate and cooperate with all internal teams to maintain the clients' service satisfaction levels (KPIs )

Contribute to ensure the successful renewals with clients in charge and optimize the profit for the company

Assist client's activities if needed

Manage and contribute to oversee support team's (OST/RST) to drive execution against goals set

Drive and manage learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals

Drive self-learning and improvement in the area of Client Management and DKSH behaviors as part of continuous learning