Training Executive

Mô tả Công việc
​▪ Training Design
- Develop annual training plan based on cross functions Training Needs Analysis (TNA) results
- Execute training plan, guidelines, procedures, forms
- Carry out all training and development programmes
- Follow up and monitor training budget effectively
- Work closely with internal and external training providers on designing course content to match with TNA results
- Maintain & update training materials, training reports.
- Develop training materials that aligned with TNA or upon requests.
▪ Training Delivery
- Prepare logistics for training courses
- Implement training and development plan of supervisory, officer, staff levels
- Cooperate with internal trainers to roll out training programmes which are developed and administered in house.
- Coordinate with external trainers for training implementation.
▪ Training Evaluation
- Conduct participants' evaluations right after completing training programmes.
- Coordinate with department/function heads to evaluate staff performance progress within 3 months after completing training programmes
- Evaluate added value of training courses and provide inputs for following training sessions.
- Control training budget and evaluate return on training investment
▪ Sales Coaching & Mentoring
- Work closely with centres staff/supervisor/manager to understand centres' performance and area of improvements.
- Follow up with centre's performance and conduct coaching/mentoring sessions to improve performance.
- Follow up to maintain coaching/mentoring effectiveness.
▪ Quality Control
- Ensure centre's performances with accounts targets.
- Assess and evaluate centres and staff regularly to follow up with their performance.
- Monitor the effective training evaluation system to have detailed data and develop improvement plan.