Trưởng Phòng Lễ TânKhách Sạn Diamond Sea
Nơi làm việc: Đà Nẵng
Ngành nghề: Quản trị kinh doanh, Thực phẩm - Đồ uống, Khách sạn - Nhà hàng, Công nghệ thực phẩm / Dinh dưỡng, Giao Dịch Khách Hàng, Làm đẹp/ Thể lực/ Spa, Lễ Tân, Dịch vụ
Thu nhập: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 04/10/2024
Hạn nộp: 03/11/2024
Mô tả công việc
RESPONSIBILITIES
• Frequently personally verifies that guests in his/her operation are receiving the best possible service available.
• Identify difficult guests, long-stay guests, VIP guests, and anticipate guests' expectation to provide them with a memorable stay.
• Schedules him/herself to be on the front during peak operation hours, checking on standards of services, cleanliness, greeting and assist in the check in of guests and escorts VIP guests to their room.
• Responsible that employees project professionalism and are well trained and provide friendly and efficient service.
• Operate and supervise the daily Department's operation in-line with hotel management expectations.
• Employment and training of new employees.
• Handling and resolving of customer complaints with appropriate follow-up and record keeping to optimize training programs.
• Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
• Fully understands the market needs of in-house guest and the local clientele, assisting in the development of product lines and services accordingly.
• Oversee Spa departments operation.
• Ensuring proper recording and execution of training for his/her employees.
• Frequently personally verifies that guests in his/her operation are receiving the best possible service available.
• Identify difficult guests, long-stay guests, VIP guests, and anticipate guests' expectation to provide them with a memorable stay.
• Schedules him/herself to be on the front during peak operation hours, checking on standards of services, cleanliness, greeting and assist in the check in of guests and escorts VIP guests to their room.
• Responsible that employees project professionalism and are well trained and provide friendly and efficient service.
• Operate and supervise the daily Department's operation in-line with hotel management expectations.
• Employment and training of new employees.
• Handling and resolving of customer complaints with appropriate follow-up and record keeping to optimize training programs.
• Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
• Fully understands the market needs of in-house guest and the local clientele, assisting in the development of product lines and services accordingly.
• Oversee Spa departments operation.
• Ensuring proper recording and execution of training for his/her employees.
Yêu cầu
QUALIFICATIONS
• Minimum 2 years' experience in 4 or 5 star hotel environment of which at least 2 year supervisory or up.
• Fluency in English and Vietnamese, a third language would be a plus.
• Diploma or Degree in hospitality.
• Have a "guest centric" work approach
• Proficiency in Microsoft Word, Excel, and property management systems.
• Minimum 2 years' experience in 4 or 5 star hotel environment of which at least 2 year supervisory or up.
• Fluency in English and Vietnamese, a third language would be a plus.
• Diploma or Degree in hospitality.
• Have a "guest centric" work approach
• Proficiency in Microsoft Word, Excel, and property management systems.
Quyền lợi
WHAT WE OFFER
- Dynamic and professional working environment, chance to study and career development
- Competitive salary
- Social insurance, Health insurance and Unemployment as per State stipulation
- Bao viet 24/24 accidence cover
- Dynamic and professional working environment, chance to study and career development
- Competitive salary
- Social insurance, Health insurance and Unemployment as per State stipulation
- Bao viet 24/24 accidence cover
Thông tin khác
Cấp bậc
Trưởng/Phó phòng
Kinh nghiệm
2 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Trưởng/Phó phòng
Kinh nghiệm
2 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
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Khách Sạn Diamond Sea
Số 232 Võ Nguyên Giáp- Phường Phước Mỹ - Quận Sơn Trà- Tp. Đà Nẵng
diamondseahotel.com
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Vị trí Trưởng Phòng Lễ Tân do công ty Khách Sạn Diamond Sea tuyển dụng tại Đà Nẵng, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Trưởng Phòng Lễ Tân hoặc công ty Khách Sạn Diamond Sea ở các link phía trên
Giới thiệu công ty
Khách Sạn Diamond Sea
Số 232 Võ Nguyên Giáp- Phường Phước Mỹ - Quận Sơn Trà- Tp. Đà Nẵng
diamondseahotel.com