Tư Vấn Viên Giáo Dục Full-time 2024

COMPANY INTRODUCTION
Welcome to Ni Hao Ma - Mandarin Learning Lab (NHM VIET NAM), an international EdTech company dedicated to delivering a world-class Mandarin learning experience to all learners. Our mission is to empower learners to explore, engage in, and excel in the language and culture anytime, anywhere.
At NHM VIET NAM, we envision becoming a top-of-mind Mandarin learning community where learners of all levels can connect, support, and inspire each other. Our core values include joyful and shared experiences, modern and trendy Mandarin, a trusted environment, and thoughtful service.
With NHM VIET NAM, expecting uniqueness and enriching learning experiences sets us apart from others. You love to work in an international and professional environment with dynamic colleagues? Join us on this exciting journey!
Tư Vấn Viên Giáo Dục Full-time
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
Provide prompt and professional responses to customers via phone, email, and social networks
Ensure a high re-registration rate at the Center as per the directives of the Line Manager
Maintain accurate records and update the customer database
Monitor students' learning progress at the center and address any issues that arise during the learning process
Provide feedback on students' learning progress to parents, if necessary
Prepare weekly reports for the direct manager and communicate any urgent information when required
Generate monthly reports to assess the effectiveness of customer service processes
REQUIREMENTS
Fluent in English and Vietnamese. Another language is a plus
Good communication and problem-solving skill
Be able to work in a team
Ability to maintain a calm and polite manner in stressful situations
Willingness to cooperate with customers and management to resolve any issues that may arise
Having experience is a plus
BENEFITS
International and experienced working environment
Work with an active and supportive team
Access to regular training and group sharing sessions
Enjoy a flexible work schedule, including online and offline options
Competitive salary with incentives and bonuses
Opportunity to learn Mandarin
Working hours: Monday to Saturday, flexible with 8 hours/day.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 5/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW