Tuyển Captain

Mô tả vị trí việc
Annam Gourmet seeks for candidates as Lounge Supervisor, working in Thao Dien with the requirement as below:
Delegate, manage, and supervise the staffs to make sure smooth running operations of the entire longue
Organize and supervise shifts of the staffs including their attendance, appearance, presentation, ETC.
Plan menus for the day by consulting with chef; estimates food costs and profits; adjusts menus if needed
Communicate job expectations to the staffs by planning, monitoring, appraising, and reviewing based on their performance;
Ensure customer-service standards; resolve problems; complete audits;
Identify the trends in longue industry, determine or propose actions for system improvements; implement changes to promote the brand
Deliver superior guest services and ensure absolute customer satisfaction, handle effectively customer enquiries and complaints (if any)
Estimate consumption, forecast requirements and maintain inventory of the lounge
Control costs and minimize waste
Nurture a positive working environment and lead by example
Report on traffic, turnover of the stores
- Labor contract for all staffs, health insurance, and social insurance are forced
- Salary + Allowance + KPI bonus
- The 13th mont salary fixed
- 12 annual leave days/ year.