Tuyển dụng B2B Senior Account Management tại Hà Nội - ELSA SPEAK

Công ty TNHH ELSA VIỆT NAM

Địa điểm làm việc: Hà Nội

Hết hạn: 03/09/2022

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

Mô tả công việc

● Work with Business Development for renewals/manage renewals
● Build basic practice materials for learners based on their learning needs.
● Monitors data from academic reporting systems for early alerts to admins and learners, identifying and providing timely interventions for those who are in need. Prepare and implement plans to work with inactive learners.
● Conduct exit interviews with ex-clients
● Work with the Product and Engineer teams to manage CRM for customer ticket tracking.
● Assist learners in the use and application of specific curricula and ELSA products that enhance the learner's learning experience. Handle confidential student information with tact, discretion, and compliance with company regulations.
● Develop short and long-term engagement goals in collaboration with the team and constantly check in with key contact and operations team of customers to maintain/improve learners; engagement rate delivery.
● Work closely with customers to onboard and provide best practices for effective implementation towards the customer's goals and objectives.
● Other relevant tasks assigned by the manager.
● Report weekly/monthly/quarterly results

Yêu cầu

● A candidate is living in Hanoi
● Excellent communication, presentation skills, and negotiation skills.
● Native Vietnamese with English proficiency in listening, speaking, reading, and writing.
● Detailed - oriented and Service - Oriented.
● Proven work experience with a track record in Business Development or similar roles
● Having experience in working with B2B Clients
● Experience in software deployment for businesses.
● Experience in classroom engagement, training workshops (ESL teaching experience is a plus)
Benefit
● Opportunities to grow professionally and play a critical role to shape the next stage of our company's growth etc.
● Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
● ELSA Pro during probation and 1 year account after probation
● Social insurance, health insurance, unemployment insurance
● Opportunity to create an impact on the lives of 1.5 billion language learners around the world
● Private Premium Insurance, Annual Health Check
● Working time: Mon-Fri (9am - 6pm), remote working and flexible working hour

Quyền lợi

Competitive compensation, ELSA Pro
Fun energetic team; international & collaborative culture
Company Trip, Happy Hour, Company Birthday, Private Health Insurance, Training Course

Thông tin khác

Thông tin tuyển dụng
Việc làm tại: Hà Nội
Mức lương:1100
Hạn nộp hồ sơ: [protected info]Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật

Thông tin chung

Ngày hết hạn: 03/09/2022
Thu nhập: 1100

Giới thiệu công ty Xem trang công ty

Công ty ELSA là một nhân tố tiềm năng trong cộng đồng khởi nghiệp, được thành lập tại San Francisco với văn phòng kỹ thuật tại Lisbon. Tầm nhìn của chúng tôi là giúp mọi người sử dụng ngoại ngữ với đủ sự tự tin, từ đó có được cuộc sống tốt đẹp hơn và nắm bắt nhiều cơ hội nghề nghiệp.

ELSA (English Language Speech Assistant) is a startup founded in 2015 by Stanford alum Ms. Vu Van, and Dr. Xavier Anguera, a veteran in speech recognition and AI. ELSA's app, which is called ELSA Speak, listens to the way language learners pronounce words, sentences or conversations to pinpoint exact errors and provide real-time, accurate feedback on their pronunciation mistakes with specific suggestions on how to improve. The company built its own proprietary speech technology using deep learning and A.I. to detect people's pronunciation mistakes with 95%+ accuracy. Based in San Francisco, ELSA has raised $27 million in capital and is backed by leading VCs in Silicon Valley, Southeast Asia and Japan. ELSA Speak is available for iOS and Android and is used by more than 22 million users in over 101 countries. The company has offices in Portugal, Vietnam, India, Indonesia and Japan. ELSA has been recognized as Top 5 Best Artificial Intelligence Apps (by Research Sniper); and Top 4 Companies Using AI To Transform The World (by Forbes).

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