Tuyển dụng senior partnership manager tại Hồ Chí Minh - GalaxyOne

Mô tả công việc
SUPERVISES: Loyalty Partnership Manager, Business Development Manager
REPORTS TO: Head of Loyalty Division
JOB SUMMARY
Senior Partnership Manager is responsible for the partnership development and management of Galaxy One Loyalty within the Sovico Group companies and with external partners across different industries. This person will lead and manage commercial and partnership strategy, execution and performance. They will be the senior point of contact for partners and build relationships with senior partner representatives. The role also includes business development for the loyalty program by identifying, recruiting, managing and developing partners to continuously enhance the program value proposition. The Senior Partnership Manager is accountable for all commercial revenue with the key objective to optimize partnership profitability and sustainability.
KEY RESPONSIBILITIES
Working with the Product, Data & Analytics and Marketing to boost partner program performance and drive value proposition to partners
Conduct analysis to identify business opportunities and risks and make recommendations to the Head of Loyalty on key partner programs
Lead complex negotiation to agree key commercial terms to form basis of partnership agreements
Manage partner relationships including monitoring contractual service levels to ensure that partner relationships deliver tangible, sustainable and compelling customer value proposition to the program
Oversight of monthly invoice reconciliation and payment process, including accruals - to and from partners
Develop short, mid and long-term strategic commercial plans, including strategies for partnership development and innovative revenue streams
Identify partnership/co-brand opportunities to improve customer value proposition and prepare proposals for partnership negotiation and securement
Guide and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles
Define performance management metrics for Partners and develop reporting to efficiently manage and monitor implementation of strategic Partner initiatives
Provide leadership and direction to team towards the achievement of goals and objectives
Establish and drive partnership governance forums and engagement models, including strategic quarterly reviews to assess the program performance and monthly performance tracking on all key initiatives and BAU deliverables.