[Urgent] Ocean Export Docs Staff// Nhân Viên Chứng Từ Hàng Xuất Đường Biển

Mô tả Công việc
*** Ocean Export:
- Operate all jobs under the proper and timely usage of Dimerco Value Plus System, include data and sales/costs entry.
- Coordinate with customers in receiving bookings / Place bookings with carriers/ Release bookings to customers.
- Send information to destination offices or agents after cargo onboard, follow up with carriers and keep customers updated if any changes on the sailing schedule/ ETD/ ETA.
- Co-ordinate with carriers to get BL (Original, SWB, surrendered BL).
- Release Bill of lading (Original, SWB, surrendered BL) to customers.
*** And including:
- To prepare Debit/ Credit note, follow up payment with consignees/ carriers. To submit payment request to Accounting Team to pay for carriers' cost/ trucking vendor.
- Support Sales team to contact/ take care with customer.
- Solve any arising issues related into space and equipment.
- Input and update shipment information in the Dimerco system.
- Handle daily correspondence (emails/phone calls) from customers, solve arising problems after shipment on board, escalate issues to related parties when needed.
- Strong in problem solving for sea transportation with customers and shipping lines.
- Find and build up relationship with direct customers, develop with both domestic and oversea partners.
- Handle the other tasks assigned by Team Leader or Management.