UX Designer Manager/Lead

• Applying a user-centered design methodology to drive improvements to our products for users' experience and services on mobile apps;
• Planning and executing research methods to gather insights and validate experiences with users. Synthesis results and provide recommendations to design stakeholders;
• Collaborating with product managers, engineers, and business stakeholders by coordinating design activities, evaluating concepts, recommending, and implementing changes to products or services;
• Hands-on delivery of concepts, personas, user journeys, storyboards, user flows, and other artifacts to document and visualize the users' perspective;
• Developing wireframes and prototypes, conducting usability testing, and refining your ideas;
• Translating product requirements into UX and UI requirements;
• An advocate for design and being able to push a user centered design agenda within the organization;
• The candidate will have experience in defining and implementing Design Principles.

Skills and Expertise:

• At least 4 years of experience in user centered organizations, designing experiences for web- and mobile-apps;
• Designed and shipped multiple products and was able to show off a strong portfolio of work across user experience design disciplines;
• Extensive experience in research, ideation, product validation, and interaction design;
• Experienced in planning and facilitating design and information gathering activities;
• Experienced with working in cross functional teams across a software development lifecycle, in an agile setting;
• Being able to lead and mentor other designers in the organization;
• Excellent knowledge of design tools such as sketch, zeplin, and Invision;
• Well versed in design systems, typography, and style guides;
• Great understanding of usability guidelines and technical understanding of implementing design.

What You've Accomplished :

• A clear track record of leading, inspiring, and building design teams;
• Having produced and implemented processes, policies and methods for design teams (work flows, customer engagement processes, etc);
• Hired designers of various senioritis;
• Worked on large scale design projects that have successfully been deployed;
• Having a portfolio of your design projects demonstrating UX approach and methods used, complete with artifacts that show depth of research and how findings were used to inform design decisions.

Who You Are :

• Approachable - Friendly and genuine for our designers and customers;
• Dependable - Accountable and keeping to your words;
• Professional - Meeting and exceeding expectations;
• Adaptive - Solving challenges with creativity and resourcefulness;
• Supportive - Serving our designers with your greatest energy.

How You'll Grow

• No matter who takes the role, there'll undoubtedly be growth and great career achievements in store. Building a team, relationships, processes, and customers, all comes with incredible moments of personal development;
• Lead your team to victory in not only building a loyal customer base and successfully delivering world class products, but be responsible for enabling designers to reach their career aspirations. Every day has the potential to be rewarding and impactful.

We are passion with new technologies, not follow the old-track of outsourcing. We love our product and ready to sacrifice everything for it! You often argue with your boss? Don't worry, here in M_Service, you will get salary increase if you win your boss in argument. We love objection!!! You hate company trip in hotel, resort? We only conquer difficult and hottest road in team building. Do you want to join?

What you will get:

• Competitive compensation package.
• Performance-based bonus.
• Insurance package.
• Chance to work with smart people with international experience.

Our benefits:

• Attractive compensation & benefits.
• 13th month salary bonus and yearly performance bonus.
• 14 paid days off per year
• Premium health care insurance
• Great allowances (lunch, parking, birthday, happy hours....)
• Salary review at least one time per year based on employee's performance and contribution.
• Outing/team-building activities (company trip , soccer sport, english club, running club,..).
• Other benefits as per stated in Vietnamese Labor Law
• Work with experienced & strong team.
• Friendly, dynamic & flexible working environments.