Vị Trí Operations Associate Full-time 2024

Job Description:
This role will require the candidate to perform a variety of tasks such as running & End of Day (EOD) backoffice system settlement processing, system process monitoring, and business analysis work for our US counterpart.
Backoffice System Settlement Processing Operator Role
Main tasks:
Checking to ensure Exchange SPAN files are downloaded & parsed by system and manually parsing previous day's file on Exchange Holidays where necessary;
Triggering and monitoring the EOD settlement processing until completion;
Error escalation to vendor and fixing the error based on instructions;
Sending out client statements and all reports to clients.
Documenting the EOD process daily.
Business Analyst Role
Main Tasks:
Assist in validation testing of the Backoffice system enhancements and change management process;
Liaise with vendor and user teams on testing issues and/or UAT sign-off;
Coordinate with users on their change request requirements;
Follow through with issues tracking and solution implementation.
Requirements
Excellent English.
Experience in Finance/Banking/Security Firm
Should have basic product knowledge of Exchange Traded Futures & Options and/or OTC Forex.
Prior operational experience in a brokerage firm preferred.
Must be able to start work at 6.00 am VNT.
Process oriented, strong attention to details and good problem solving skills.
Excellent communication skills and able to work with various parties collaboratively.
Benefits of candidates:
Health insurance, social insurance, unemployment insurance.
Travel and team building activities in accordance with the company's guidelines and policies.
Participation in professional training at the Head Office of the parent company in Singapore.
Involvement in the operation of complex financial products, involving multiple intricate processes.
Work in an international environment, utilizing English for seamless interaction with professional departments from diverse countries.
Working environment: Dynamic, fair competition.
Working time: 6:00 AM - 3:00 PM, Monday to Friday
Probationary period: 2 months
Location: Saigon Pearl Villas, Nguyễn Hữu Cảnh, Phường 22, Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam.
Application contact:
Email: [protected info]
The subject line: "Application - [position] _ [Candidate name]"
Phone: [protected info]