VIỆC LÀM IT ENGINEER (IT HELP DESK/IT SUPPORT) tại TPHCM - Thakral One

Main purpose:
- Provides technical support onsite to Thakral One's customer.
Time working & working location:
- Time working: Mon - Fri: 09.00 am to 06.00 pm
- Working 3 days/week in Binh Duong plant, and 2 days/week in HCM Head Office
- Binh Duong Plant:27 Street No.3, VSIP II, Hoa Phu Ward, Thu Dau Mot City, Binh Duong
- HCM Head Office: Flemington Tower, 9thFloor, 182 Le Dai Hanh St., Ward 15, Dist. 11, HCMC
- Shuttle bus provided: Departing from HCM Head Office at around 07.00 am
Essential Duties and Responsibilities:
- Scope of work: 30% helpdesk + 70% admin and vendor coordinator.
- Be responsible for handling the first level of supporting or troubleshooting.
1. ISP --> Internet issue (each of offices)
2. CCTV --> Contact vendor for onsite or online
3. Printer, Photocopy, scanner machine; Tivi, Projector; Cisco phone
4. IT purchasing: New computer, computer repair; Adapter, mouse, keyboard ordering
5. IT service desk: Password reset; OneDrive issue; MS Team; Application issue (Axapta; K4; WABS; HR Payroll;BPM workfows)
6: New laptop setup; ADC domain join; MS O365 license assign. etc..
7. IT Budget: PO and Payment Voucher; Capex and payment submit;
8. IT fixed asset
- Other duties may be assigned as required.
Requirements:
Be certified or holding the "certificate of completion" for one of the following certifications: MSCA or CCNA
At least 03-year experience as IT support or IT helpdesk
Able to communicate in English at intermediate level
Benefits:
Salary: negotiable upon suitability
13th month/bonus etc depending on performance of the Company and the individual staff
SI Contribution subject to Vietnam Labor Code
Free uniforms provided.
thakral one là công ty Trách nhiệm hữu hạn đang hoạt động lĩnh vực IT Phần cứng, Mạng tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "IT Engineer (IT Help Desk/IT Support)", "Pre - Sales Technician (Dell & Lenovo)". với các kỹ năng như Kỹ Năng Bán Hàng, Tiếng Anh, Kỹ Năng Giao Tiếp .Bạn sẽ được hưởng các chế độ phúc lợi như Thưởng Tháng 13, Môi Trường Năng động khi làm việc tại thakral one.