VIETNAM - Hanoi - Project ManagerEasia Travel CO., LTD
Ngành nghề: Quản lý điều hành, Hoạch định - Dự án, Marketing - PR, Marketing / Truyền thông / Quảng cáo
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 24/10/2024
Hạn nộp: 24/11/2024
VIETNAM - Hanoi - Project Manager
- Job title: Project Manager
- Job function: Manager
- Location: Vietnam
- Experience level: 5+ years experience
- Salary: Experience dependent
- Expire date: 30-11-2024
JOB DESCRIPTION
Key Responsibilities:
Project Management & Coordination:
- Lead the Project, ensuring clear communication between all stakeholders, including sales, technical support, production, and training teams.
- Coordinate with the Technical Coordinator to address technical bugs and new feature requests, ensuring issues are correctly tracked and resolved.
- Oversee the work of production and sales teams to update and maintain the experience library of new platform.
- Monitor the integration between different platform of Easia travel.
Technical Follow-Up:
- Evaluate and identify whether technical issues reported by sales teams are user errors, real bugs, or missing features.
- Design and manage the process for reporting bugs and feature requests
- Work closely with the Easia Technical Coordinator and project team to ensure timely resolution of technical issues.
Production & Content Management:
- Collaborate with Production Leader to monitor and update the production content across all destinations.
- Oversee the tracking and implementation of New Experience Requests and Experience Modifications
- Ensure consistency of content across destinations
Client Onboarding & Support:
- Develop and implement a clear Client Onboarding Procedure, including a Client Onboarding Request Form and detailed workflow
- Prepare checklists for sales teams to ensure all necessary steps are completed before onboarding new clients.
- Create and send template emails to announce the onboarding and activation of new client accounts.
- Maintain client relationships by ensuring ongoing support and regular communication for training and feedback.
Training & Communication:
- Ensure that internal teams (sales, production, reservation, contracting, project Team) and external stakeholders (hotels, suppliers) receive proper training on the new platform.
- Collect feedback from internal and external users to continuously improve the platform's performance and user experience.
- Consulting and validate guideline for internal process relate to new platform.
Reporting & Documentation:
- Ensure that all technical and production activities align with the overall business objectives and timeline.
- Monthly meeting with Country Directors and General director.
- Monthly update of the department report to Country Directors.
Manage the project team
- Manage project team in Vietnam
+ Weekly meeting with Team
+ Review the workload of Vietnam team
+ Assign tasks to Vietnam team
+ Evaluate staff performance of the each member in Vietnam Team.
- Supervise the project Team in other Destination (Thailand, Laos, Cambodia)
JOB REQUIREMENTS
Key Skills:
- Strong project management skills, preferably with experience in software implementation or technical products.
- Excellent communication and coordination abilities across multiple teams and stakeholders.
- Experience with project management tools.
- Strong understanding of travel industry operations, especially in tour and product management.
- Problem-solving skills and a proactive approach to technical issues.
Qualifications:
- Bachelor's degree in Project Management, IT or a related field.
- Experience in project management within the travel industry or software development.
WHAT WE OFFER
Working time
- 40 hours per week (8h30 - 12h & 13h30 - 17h30)
- Off on Saturday & Sunday
- 12 days of annual leave entitlement
Benefit & Advantage:
Staff Wellness Program:
- Lunch allowance
- Personal accident and health insurance 24/24 (PTI)
HOW TO APPLY
Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department
APPLY FOR THIS JOB
xGiới thiệu công ty
Easia Travel CO., LTD việc làm
C/o ATS Hotel, Suite 326, Pham Ngu Lao Street, Hanoi City, Vietnam.
Quy mô: Từ 101 - 500 nhân viên
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Vị trí VIETNAM - Hanoi - Project Manager do công ty Easia Travel CO., LTD tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về VIETNAM - Hanoi - Project Manager hoặc công ty Easia Travel CO., LTD ở các link phía trên
Giới thiệu công ty
Easia Travel CO., LTD việc làm
C/o ATS Hotel, Suite 326, Pham Ngu Lao Street, Hanoi City, Vietnam.
Quy mô: Từ 101 - 500 nhân viên