Waitress/Waiter (Japanese Restaurant)

Khách sạn Hà Nội Daewoo

Địa điểm làm việc: Hà Nội

Hết hạn: 26/01/2022

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

1. To greet guests and present them with the menu.
2. To informs guests about the special items for the day and menu changes if any.
3. To suggest food and beverages to the guest and also try to upsell.
4. To take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
5. To obtaining revenues, issue bills, accept payments, and return the change.
6. To performing basic cleaning tasks as needed or directed by supervisor.
7. To fill in for absent staff as needed
8. To communicate to the guest and provide assistance with their queries.
9. To coordinate with the bus person, kitchen staff, beverage staff to ensure smooth operation and guest satisfaction.
10. To serve food and beverage to the guest as per the course of order.
11. To observe guests and ensure their satisfaction with the food and service.
12. To promptly respond to guest with any additional request.
13. To maintain proper dining experience, deliver items, fulfill customer needs, offer desserts and drinks, remove courses, replenish utensils, and refill glasses.
14. To prepare mixed drinks for service to guest's table.
15. To properly open and pour wine at the tableside.
16. To assist bus persons with stocking and maintaining the restaurant par stock levels and side station.
17. Help other areas of the restaurant such as answering telephones and completing financial transactions.
18. To print closing report and drop the cash with the accounting department.
19. To perform any other assigned reasonable duties and responsibilities as assigned or as requested by the Supervisor or Manager.

Yêu cầu

1. One to two years' experience in a similar role in upscale hotels or reputed restaurants.
2. Diploma in Hotel Management, Food & Beverage, or in a related field.
3. Good command of English and Vietnamese, especially oral English
4. Ability to speak a third language as an advantage.
5. Good teamwork, complaint resolution skills.
6. Good knowledge of a Point of Sale system
7. Passion for service excellence.
8. Warmth and graciousness with the ability to function in a busy environment and create stellar guest experiences and flexible availability to work various shifts and weekends.

Quyền lợi

02 months of probation with 100% salary & service charge
Full insurance package according to labour law & 24/7 insurance
Bonus for Public holidays and 13th month salary
Duty meal & uniform provied by Hotel
Review salary once a year/ review performance for career path development
Staff giving birth allowance/ Marriage allowance/ Funeral allowance
Annual summer outing, team building activities, birthday party, best employee of the month, annual health check
Training opportunities
8 hours per day
Free motobike parking.

Thông tin khác

Địa điểm làm việc
➢ 360 Kim Mã, Ba Đình, Hà Nội (Hà Nội)

Thông tin chung

Ngày hết hạn: 26/01/2022
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Ha Noi Daewoo Hotel enjoys a fantastic location of centre Ha Noi City. Upon entering our hotel you will be impressed by grand view of Thu Le lake and City. It is part of the Daeha Business Center, a complex consisting of 193 Apartments, a 15 story office tower and a 411 room hotel. The hotel is...

Quy mô công ty

Từ 501 - 1000 nhân viên

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