Warehouse Inbound Supervisor-Inbound - HCMC - Vietnam

Inbound Supervisor manages people and assist the Team Manager to optimize the deployment and processes within the respective function in the warehouse with the aim of meeting the productivity and cost targets.
Inbound Supervisor supervises the strict compliance of workplace health and safety & security standards amongst the workforce with the aim of zero incidents
a) Supervise the daily workflow and manpower deployment to meet daily performance, quality and cost targets.
b) Assist the team manager to identify daily operational bottlenecks and work closely with other warehouse management counterparts to derive resolution.
c) Assist the team manager to identify obstacle and hindrance in warehouse layout, warehouse processes and IT and recommend solutions to drive efficiency and productivity
d) Execute efficiency improvement opportunities to achieve operational excellence for the respective function in charge
e) Manage all inbound operations and ensure the team meets all KPIs including but not limited to zero inbound errors, zero backlog on inbound floor.
f) Produce reports for inbound and monitor the performance based on the reports
g) Monitor the process and propose improvements that can give performance gains to the team
h) Escalate issues to senior management within an appropriate time frame.
i) Provide warehouse management with end of day / shift handover information.
j) Daily allocation and monitoring of tasks and duties.
k) Performance management including appraisals, RTW and coaching.
l) Management of holiday and absence.
2) Ensure the function in charge is operating during shift at optimal manpower resource and in a healthy, safe and secured environment free of incident, via
a) Identify and highlight manpower deployment surplus, shortage versus forecast and actual business volume during shift
b) Enforce strict compliance of health, safety and security compliance rules within the function
c) Enforce strict practise of Lazada Way and 5s within the function
3) Provide leadership direction and clarity to the function team to ensure the team is working at optimal productivity daily, via
a) Work with team leaders during shift to ensure workers are performing optimally with needed skills and knowledge to achieve the daily productivity output
b) Actively coach and train workers who exhibit skills / knowledge gaps to prevent impediment of daily operation progress
c) Constantly provide and maintain a clear and concise communication channels within the function so that essential information is cascaded and understood within the team
d) Work with Team Leader to ensure and maintain strict discipline within the function workforce