Warehouse Supervisor

• Lead the team to complete orders fulfillment within agreed TPT with safe and precise, following up-to-date SOPs.
• Able to instruct/team team members processes upon daily operational tasks; ensure they're passed down with up-to-date processes and competent to perform job requirements.
• Supervise, and motivate all team members to follow up-to-date SOPs, safety requirements, 5s and company regulations.
• Provide daily, weekly, and monthly reports on warehouse activities accurately and timely
• Do resource planning during holiday and/or peak season
• Respond to customer's emails and escalations for any warehouse activities in a timely manner
• Develop team productivity with continuous efforts to close gaps in SOPs and to initiate improvement projects
• Proactively escalate to superior for prominent issues in warehouse operation
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.