warranty and Service data analyst

QUALIFICATIONS/REQUIREMENTS:
Experience
● Minimum of 3 years experience in a related field is required.
● Professional experience in data analysis required.
● Warranty/Customer Service experience preferred.
Skills/personal qualifications-
● Must be able to communicate in English
● Must be highly skilled in Microsoft Office and building technical reports and presentations
● Strong interpersonal, communication and analytical skills and the ability to communicate with multiple cultures/regions
● Strong organizational skills and the ability to work on multiple projects.
● Demonstrated experience with data analysis and reporting
● Results oriented with the ability to self-start, work with minimal supervision, exercise good judgment and decision-making
Education and Certifications-
● Associate's Degree preferred
● Six Sigma training preferred.
WORK ENVIRONMENT: Works in a typical office environment. Ability to travel is minimal to none.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
THE INDUSTRY
The sewing machine industry is a global industry that is experiencing renewed growth. In developed markets, growth rates are projected to outpace GDP growth, according to Global Industry Analysts, Inc., the leading industry data source. Growth in these markets is driven by the millennial generation that is increasingly attracted to personalization, crafts, and self-expression. In developing markets, the industry is expected to grow at 4% annually, fueled by the emerging middle class and the "need to sew" segment that uses sewing machines to support the household.
THE FUTURE
In 2021, SVP Worldwide was acquired by Platinum Equity (www.platinumequity.com), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP's continued growth and to bring additional financial and operational resources to bear to help accelerate the company's efforts.