Wedding Sales Specialist

Wedding Sales Specailist is responsible for driving wedding business revenue, ensuring seamless planning
and execution of wedding events across An Lam Retreats Saigon River. This role plays a key part in
managing the end-to-end client journey - from initial inquiry, food tasting, site inspections, proposal and
contract preparation, to on-site coordination during the event.
The position will actively build and maintain strong relationships with wedding planners, vendors, and
internal departments to deliver personalized, high-quality experiences that reflect An Lam Retreats'
standards of luxury and hospitality.
Essential Duties and Responsibilities:
1. Drive Wedding Revenue
Proactively generate and secure wedding business for An Lam Retreats properties.
Meet and exceed assigned sales targets through strategic selling, upselling, and cross-selling opportunities.
Stay informed of market trends and competitors to identify new business opportunities.
2. Client & Wedding Planner Relations
Build and maintain strong, long-term relationships with wedding planners and key industry partners.
Provide professional and personalized support to clients throughout the entire wedding journey.
Attend meetings with wedding planners to discuss concepts, timelines, and specific event requirements.
3. Event Coordination & Execution
Plan and coordinate wedding events in close collaboration with F&B, Operations, and other departments to ensure seamless execution.
Manage and host food tastings according to brand standards.
Conduct site inspections and property tours for clients and planners.
Oversee and support special wedding events to ensure guest satisfaction and service excellence.
4. Proposal & Contract Management
Prepare and send customized proposals and contracts accurately and in a timely manner.
Follow up with clients to secure bookings and manage contract amendments when necessary.
Ensure all booking details and payments are updated and tracked properly.
5. Internal Communication & Reporting
Work closely with Sales, Marketing, F&B, and Operations teams to ensure smooth coordination and exceptional service delivery.
Provide regular sales reports, market updates, and client feedback to management.
Support special projects and additional assignments as required by Cluster Events Sales
Manager, Wedding and Cluster DOSM or General Manager.
Others:
Routine and effective communication with all team members and Owner's Representative.
Retreat Audits, Year End Audits, Quality Assurance Audits.
This JD is not exhaustive of all job tasks, but a guide and tasks may be added or removed by your immediate supervisor according to the requirements of the job.