Workforce Coordinator - Operations Full-time 2024Công ty TNHH Shopee - Shopee Việt Nam

Job Description:
Analyze labor demand for warehouse operations to propose mid-term and long term labor structure
Conduct labor market for temporary and permanent labor to understand market trend
Propose partnership model with vendors to improve labor fill rate for a campaign
Conduct business process outsourcing agent performance reviews, cost/benefit analysis and other operational strategy assessments weekly & monthly
Compares results to forecast and identify opportunities for improvement.
Prepare an annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses.
Summarize, collect and analyze operations trends and data for regular performance reports
Record working hours of business process outsourcing, control business process outsourcing working hours vs actual warehouse labor working hours, follow up payment to vendors.
Tasks as assigned by the line manager.
Requirements:
Minimum 1-2 years working in a tech start-up environment (e-commerce, ride-hailing, food delivery...).
Impressive communication, presentation, and interpersonal skills.
High level of critical thinking, attention to detail & numerical skill to keep track of performance & generate reports to top management.
Good communications skill, fluent in speaking & writing English.
High collaboration with all departments, open-minded & flexible, align the process with counterparts from other functions.
Fast-learning and open to change.
Excellent time management and organizational skills.