Workforce Planning and Productivity (Middle/Senior/Lead)

ROLE SUMMARY
• The role of the Workforce Planning and Productivity (Middle/Senior/Lead) is to work collaboratively with leadership stakeholders and their teams to uplift Workforce management services, drive performance uplift and to build operational leadership capability.
• Lead the monthly workforce planning and forecasting activities across BUs, reconciliation, understand performance drivers, provide explanations plan variances/prior reporting periods and propose and support improvements.
• These goals will be enabled by building relationships and identifying opportunities to embed and elevate foundational skills and tools, which will in turn enable leaders to strive for high performing teams, with a growth mindset, that will benefit our colleagues and customers. The Workforce Planning and Productivity role is a trusted partner across EWPP, Enterprise Operations and broader T&EO teams and across NAB, thought leadership and execution of performance and operational excellence. This role has no BEAR accountabilities and is not a responsible manager.
YOUR RESPONSIBILITIES
• Collaborating with the BU Workforce Planners and contribute to workforce planning activities including, but not limited to, forward view for financial year planning.
• Identifying and action opportunities and deliver actionable insights for operational improvement.
• Guiding & Supporting Executive, Heads of and operational leaders on workforce planning activities.
• Educating stakeholders about analytics and operational best practice.
• Develop and maintain workforce management models, insight reporting (WFM) and support business strategic deliverables.
• Escalation of risks, issues and blockers.
• Proactively managing risk; meeting all policy and compliance requirements; performing controls; adhering to process and procedures; and escalating events, issues or breaches as they are identified.