Academic Program Implementation And Coordination

Position Overview
The Academic Program Implementation and Coordination role is responsible for ensuring the effective execution of academic programs at partner schools. This includes conducting product demonstrations, overseeing program implementation, managing curriculum research, ensuring service quality, and maintaining strong relationships with partner schools. The role requires close collaboration with internal teams and external stakeholders to enhance academic program delivery and optimize student learning experiences.
Key Responsibilities
1. Implementation and Coordination of Academic Programs
• Conduct product demonstrations of the Academic Program and associated learning platforms for school staff.
• Oversee the execution of implemented programs at partner schools, ensuring compliance with relevant regulations.
• Introduce and provide updates on newly launched academic programs.
• Collaborate with schools' staff to organize training sessions on platform usage, regulations, and instructional procedures.
• Support the Board of Principals to advise on graduation pathways and adjust plans accordingly to ensure students can graduate on time for admission department.
• Administrate the academic affairs stuffs to make sure the teaching and learning processes go smoothly.
2. Program and Curriculum Research and Management
• Work closely with the Board of Principals and the Research & Development team to address schools' requests related to academic platforms, curriculum, and other academic matters.
• Facilitate communication between the Boards of Directors, Board of Principals, and platform vendors to resolve issues related to graduation pathways, operations, or technical concerns.
3. Service Quality Improvement and Partner School Relations
• Maintain regular communication with stakeholders, organizing meetings to discuss student progress, learning outcomes, and quality assurance matters.
• Manage inquiries, concerns, and complaints related to products and services being used at partner schools.
• Conduct annual surveys to gather feedback from stakeholders, ensuring ongoing quality control and improvement.
4. Additional Responsibilities
• Support or coordinate participation in events, seminars, product demonstrations, and service introductions organized by the Sales or Marketing departments (if applicable).
• Provide regular reports on activities and results (weekly, monthly, quarterly, and annually).
• Assist in coordinating the other education tasks and projects.