Account Management associate

Lalamove vietnam

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 31/05/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Cạnh tranh

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

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Mô tả công việc

Mô tả Công việc
We are looking for a confident, forward-thinking Account Management Associate who can work well under pressure and who exhibits a spirit of excellence to generate our business.
What you'll do
Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;
Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;
Collaborating with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality;
Generating weekly, monthly and quarterly performance reports to provide key learnings, feedback (trends, patterns, irregularity), actionable insights and actions are needed to support the growth of your department.

Yêu cầu công việc

Yêu Cầu Công Việc
What we seek
Self-motivated, proactive, take ownership and personal responsibility;
Hard & smart working, friendly team player, enthusiastic and adaptable;
Fast learner, Can-do attitude, Straightforward, Simplify;
What you'll need
Bachelor/ College's degree, preferably in marketing or business related subjects;
Min 2 years solid experience in working experience in sales, account management, & customer support;
Good sense with product flow & merchant solutions; high skill in campaign management;
Able to work independently and work under tight deadlines;
Proficiency in written Vietnamese & English;
Good knowledge of MS Excel, Word and PowerPoint

Quyền lợi được hưởng

Laptop
Chế độ bảo hiểm
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm

Thông tin khác

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Nộp hồ sơ liên hệ

Lalamove vietnam

Giới thiệu công ty Xem trang công ty

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Onto our fifth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don't stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, we all breathe passion, grit, execution & humility which are our company's core values. Are you passionate? A perpetual solver of problems? Are you proactive, dedicated to honing your skills, and persistent in completing and executing tasks? If the answer is yes, then we want you to join our team! We are currently seeking for an outgoing, energetic and detail oriented individual to join our Driver Operations team. We are looking for a high energy, quick thinking individual to achieve business target by creating and maintaining professional relationship with partners. If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!

Giới thiệu nhà tuyển dụng Ban đầu được gọi là EasyVan, Lalamove đã được đưa ra để đáp ứng nhu cầu hậu cần cụ thể - thuê van. Bắt đầu tại Hồng Kông vào tháng 12 năm 2013, Lalamove hiện đang hoạt động tại hơn 100 thành phố trên khắp châu Á. Ngày nay, Lalamove không ngừng phù hợp với 15.000.000 khách ...

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