Account Manager (AWS)

CMCSoft

Địa điểm làm việc: Hà Nội, Hồ Chí Minh

Hết hạn: Còn 9 ngày

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thu nhập Thương lượng

Loại hình: Toàn thời gian

Chức vụ: Quản lý

Kinh nghiệm: 3 - 5 năm

communication

Key Responsibilities:

- Customer Relationship Management:

- Build and maintain strong relationships with existing clients, understanding their needs and business goals.

- Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction.

- Provide consultative support to customers, helping them leverage AWS services effectively.

- Proactively sell AWS services, guiding customers to the right solutions based on their business requirements.

- Identify new sales opportunities and cross-sell or up-sell AWS services to existing customers.

- Collaborate with sales teams to create tailored AWS solution offerings for clients.

- Develop account plans to ensure customer retention and drive account growth.

- Monitor account health, identify potential issues early, and work with technical teams to resolve them.

- Drive adoption of additional AWS services based on customer needs and changing business environments.

- Work closely with internal teams, including sales, marketing, technical architects, and AWS teams, customer success teams, to deliver customer solutions.

- Attend regular meetings with sales leadership to provide insights on customer needs, market trends, and competitive intelligence.

- Maintain detailed records of customer interactions and sales activities.

- Provide regular updates on account status, sales forecasts, and key metrics.

- Report on revenue, customer satisfaction, and other key performance indicators (KPIs).

- Stay up-to-date with the latest AWS products, solutions, and market trends.

- Represent the company at AWS events, user groups, and industry conferences

Qualifications:

- 3-5 years of experience in an Account Manager, Customer Success, or Sales role, with a focus on AWS cloud solutions or IT services.

- Strong experience in managing and growing enterprise accounts.

- Knowledge of AWS services such as EC2, S3, RDS, Lambda, etc., and their business applications.

Skills:

- Excellent communication, negotiation, and relationship-building skills.

- Ability to identify customer needs and match them with appropriate AWS solutions.

- Strong problem-solving skills and a customer-first mindset.

- Experience using CRM tools (e.g., Opla, Salesforce) for account management and reporting.

- Strong organizational and time management skills

Why Join Us:

- Competitive salary with performance-based incentives.

- Access to AWS certifications and professional development opportunities.

- A collaborative, inclusive, and innovative company culture.

- Health and wellness benefits.

- Flexible working hours and the possibility for remote work.

- Opportunities to work with cutting-edge cloud technologies and top-tier clients

Cách thức ứng tuyển

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Hạn nộp: 11/04/2025

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Công ty Giải pháp Phần mềm CMC (CMCSoft) – thành viên của tập đoàn Công nghệ CMC (CMC Corporation), là một trong những công ty phần mềm hàng đầu Việt Nam. Chúng tôi cung cấp các sản phẩm và giải pháp hàng đầu cho các lĩnh vực tài chính, bảo hiểm, chính phủ, giáo dục đào tạo, quản lý nguồn lực...

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