Account Manager (Medical)

Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
• Operating as the lead point of contact for any and all matters specific to your accounts.
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize sales.
Details responsibilities:
• Develop trusted advisor relationships with key accounts, customer stakeholders.
• Assist with challenging client requests or issue escalations as needed.
• Provide account management to existing accounts while identifying client needs for additional products to maximize up sales and to meet customer expectation.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Obtain testimonial & reference from satisfied customer to support for increasing sales.
• Utilize analytical research tools and resources to more effectively target your prospects.
• Organization of seminar to introduce clients with products and our modern, state-of-the-art technology facilities.
• Quote prices, convey credit terms, and prepare sales contracts.
• Coordinate with admin team to investigate and resolve customer issues; follow-up on deliveries and back-ordered items.
• Work with accounts team to ensure that customers pay invoices within agreed upon terms.
• Submit sales reports and forecast in a timely manner (Monthly sales results and forecast)
Key figures:
• Customer relationship, Collections
• Number of customer visits TMC and its branches.
• Number of packages sold to customer.
• Number of new customers.