Mô tả công việc
Act as the primary point of contact and develop long-term relationships with Aviation clients.
Develop growth strategies tailored to each specific account.
Drive revenue growth through upselling and cross-selling activities.
Identify client needs regarding staffing and technical solutions.
Propose services and solutions, providing support during the presales process.
Prepare commercial proposals and contracts.
Manage contracts, SLAs, and CSAT; handle client feedback effectively.
Manage risks and escalations from both clients and internal teams.
Coordinate with DM/PM to ensure services meet client expectations.
Perform other duties as requested by superiors.
Yêu cầu
Bachelor's degree in marketing, business administration, or relevant field.
3-7 years of experience as an Account Manager within corporations/ companies in the IT Services/ Outsourcing industry.
Proficient in English (all 4 skills: Listening, Speaking, Reading, Writing).
Deep understanding of IT solutions within the Aviation/ Logistics sectors is an advantage.
Solid knowledge of SLA models, contracting, and pricing strategies.
Ability to read and understand BRD/SOW at a business level.
Proven experience working with multiple stakeholders.
Confident communication and excellent presentation skills.
Strong negotiation and persuasion skills.
Proven ability to build and maintain long-term client relationships.
Proficiency in conflict management and crisis handling.
Energetic and proactive at work.
Female candidates prefered .
Quyền lợi
Working hours: 8:30 AM - 5:30 PM, Monday - Friday.
Attractive income.
Full salary paid during the 2-month probation period.
Annual salary review based on performance and contribution.
15 days of annual leave, plus seniority leave increases with years of working.
Year-end bonus/ performance bonus based on the business performance.
Social, Health and others Insurance are based on Labor Law and HDI Health Insurance.
Internal Activities: Company trips, Year-End Party, sports clubs (football, badminton, running, pickleball...), monthly Happy Hours, and celebrations for special occasions (International Women's Day, Vietnamese Women Day, International Men's Day, Children's Day, Christmas, Lunar New Year, etc.).
Mobility allowance for employees who home-to-work distance is >15km and free internal parking area.
Birthday Gift, Holiday bonus (New Year, Traditional Tet, 30/4 - 1/5, National Day).
Welfare policies for Union Members (Sickness, Marriage, Condolences...).
Work equipment is provided based on company standards.
Skytel phone sim: limit 100.000 VND/month.
Offer training courses to support employees in furthering their education and qualifications.
"Employee of the Year" gifts and lucky draw prizes.
Smart building with morden office facilities. (coffee machine, refrigerator, microwave...).
Snacks and beverages
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Team building, Du lịch hàng năm, Phụ cấp thâm niên, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Phường Tăng Nhơn Phú (Thành phố Thủ Đức cũ)