Mô tả công việc
Receive and process all customer booking requests via phone, email, messaging, and other online platforms.
Schedule appointments efficiently, optimizing spa workload.
Confirm appointments with customers and send reminder notifications.
Manage the booking system, updating customer information and appointment schedules accurately.
Answer customer inquiries about services, schedules, and related information.
Handle booking-related issues such as rescheduling and cancellations.
Report daily, weekly, and monthly booking status.
Coordinate with other spa departments to ensure the best customer experience.
Yêu cầu
Female, with a presentable appearance.
Excellent communication skills, pleasant voice.
Good organizational and time management skills.
Proficient in office computer skills and booking management software.
Ability to handle situations flexibly and quickly.
Careful, meticulous, and highly responsible.
Basic English communication skills.
Knowledge of the spa industry is an advantage.
Proficiency in Mandarin Chinese is a plus.
Quyền lợi
Monthly performance bonus: VND 5,000,000 for exceptional results. Performance-based bonus may be considered for outstanding contribution.
Career opportunity: Potential for a full-time position after internship, subject to performance and business needs.
Young, dynamic, and professional working environment (tea breaks, team activities, etc.).
Guidance and exposure to advanced technologies.
Thông tin khác
Thời gian làm việc:
Working time: Rotating shifts: 9:00 AM - 6:00 PM or 11:30 AM - 8:30 PM. One day off per week, preferably on weekdays. Weekend days off are limited.
Thông tin chung
- Thu nhập: 3 - 5 triệu VNĐ
Nơi làm việc
- 157 Lê Thị Riêng, Bến Thành, Quận 1, Ho Chi Minh City
- (Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)
- 1. 157 Lê Thị Riêng, Bến Thành, Quận 1, Ho Chi Minh City
- (Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)