Admin Manager

Responsibilities
1. Manage the delivery of high-quality workplace soft services including but not restricted to below functions:
Admin Business Partnering:
- Serve as a strategic partner to other Business Lines, understanding their administrative needs and providing dedicated admin services at full scope (business domestic/overseas trip arrangements; foreign visitors hosting, and in-house engagement activities, etc.)
- Be the point of contact for workplace day-to-day operations feedback or matters.
Workplace Development (Automation Tools, Admin Pages/Intranet, Office Innovation):
- Identify opportunities for process automation and implement tools and technologies to streamline administrative tasks and enhance productivity.
- Develop and maintain administrative pages and intranet platforms, ensuring they are user-friendly, up-to-date, and provide relevant information to employees.
- Stay abreast of industry trends and best practices in office innovation, and propose and implement initiatives to create a modern and efficient workplace environment.
Member Engagement (Happy Day, Office Seasonal Events, Admin Motivation, Mentoring & Training):
- Organize and coordinate employee engagement activities, such as happy days, team-building events, and office seasonal celebrations, to foster a positive and inclusive work culture.
- Develop and implement programs to motivate and recognize administrative staff, ensuring a high level of job satisfaction and engagement.
- Provide mentoring and training opportunities to administrative team members, supporting their professional development and promoting a culture of continuous learning.
Workplace Set Up (Office Leasing, Fit Out & Renovation):
- Oversee the coordination of office leasing activities, including identifying suitable locations, negotiating lease agreements, and managing the move-in process.
- Collaborate with stakeholders to plan and execute office fit-out and renovation projects, ensuring compliance with safety, accessibility, and ergonomic standards.
- Manage relationships with vendors, contractors, and suppliers to ensure timely and cost-effective completion of workplace setup projects.
2. Understand & implement relevant processes and procedures to make sure all assigned tasks are undertaken with high consistency & standards.
3. Pilot and develop new and innovative ways to improve services experience. Work collaboratively with cross-functional partners, team members, and stakeholders to support the delivery of service excellence, continuously evaluating existing processes and systems to identify areas of improvement.
4. Advice the Senior Admin Manager on planning and budgeting of Admin Services to ensure the department goals and budget targets are met.
5. Other duties as may be requested by the Senior Admin Manager.