Admissions Officer

Role:
- To execute the admissions tasks/projects according to the School's admissions process.
- To handle prospective parent's enquiries and proactively deal with other tasks from the team.
Line Report:
- Direct: Admission Manager
- Dotted Line: Director of Marketing and Admissions and Head of School.
Key Accountabilities:
1. Load the target for enrolling new students
- Execute the assigned Admissions target in compliance with Admission comprehensive recruitment and retention plan, promoting the School and its general enrolment goals to the prospective and current parents.
- Handle enquiries of prospective parents, collate application documents, guide and assist parents in enrolment process in a professional and friendly manner.
- Maintain an updated admissions database of accurate enquiry and admissions status
- Provide Admissions Manager with weekly reports of admissions status, pipeline performance; utilising CRM to ensure all data is accurately captured in generating these reports, including insights on students and parents' demographics, behaviours and feedbacks.
2. School Tour - Admission Activities
- Conduct school tours.
- Participate in all student recruitment events for prospective students and families, including Group Tour, Individual Tour, Information Sessions and other special events.
- Assist with the organisation, planning and execution of cultivating relationships with area feeder schools and other community partners.
- Support senior management to implement school's activities in a timely and organised manner, participate in school activities when assigned.
- Provide support to Admissions manager and perform other Admissions tasks when needed.
3. Co-ordinate directly with parents and teaching staff on the information and documents required for the completion of application and enrolment steps of the Parent Experience Journey.
- Implement the school's admissions processes in line with any group policies and local market regulations.
- Be a contact person for current families and students for other school activities